Our policies for a safe adventure
At Trekstride Events, your safety, satisfaction, and privacy are paramount. We've outlined our comprehensive policies here to ensure you have a clear understanding of how we operate, what to expect, and our commitments to you. From data protection to booking flexibility, we cover it all.
Your privacy and protection
We are dedicated to safeguarding your personal information. Our GDPR policy ensures that your data is handled with the utmost care, in compliance with all relevant regulations. Trekstride Events also holds comprehensive insurance coverage, giving you peace of mind during your hikes. We prioritise your security and strive to make your experience worry-free.
Booking with confidence
Understanding our booking policy is essential for a smooth experience. This section details everything you need to know about making, changing, or cancelling your booking. We also explain our procedures for unforeseen circumstances, such as adverse weather conditions, ensuring fairness and clear communication. For more details on pricing, visit our Booking & Pricing page.
Guidelines for an enjoyable hike
To ensure everyone has a safe and enjoyable time on our historic walks, we have established certain rules and guidelines. These cover everything from group conduct to environmental respect. Our aim is to foster a friendly atmosphere where participants can make new friends, enjoy the British countryside, and get some exercise, all while adhering to best practices for outdoor activities. You can find more information on required gear on our Kit Requirements page and submit necessary medical information via our Health Declarations form.